How it works

The ServDyne workflow

One connected journey from the table QR to the owner dashboard.

1

Customer sits at the table

The host seats the guest and the table is already live in ServDyne.

2

Scans the QR code

A quick scan opens your branded digital menu — no app download needed.

3

Browses the digital menu

Photos, modifiers, dietary tags and real-time availability guide the order.

4

Places the order from mobile

The guest checks out and the order is sent to the cloud in real time.

5

Kitchen receives the order

The ticket appears instantly on the Kitchen Display System, prioritised by course.

6

Chef prepares and marks ready

Status updates flow back to the server and the owner dashboard.

7

Waiter is notified

A push alert tells the right waiter the order is ready for table delivery.

8

Food is delivered

The runner confirms delivery and the guest receives a rating prompt.

9

Customer leaves a review

Ratings and comments are collected at the peak of satisfaction.

10

Owner monitors everything

Live revenue, orders, ratings and performance from a single admin view.